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VoIP technology use has grown rapidly in recent years due to the widespread availability of affordable, high speed broadband connection.

Once the preserve of large organisations it is now being used by small companies and individuals in the office, in the home and on mobile devices.

Traditionally voice and data systems were totally separate with their own transmission media and devices. Now VoIP technology allows the convergence of existing data infrastructure(computers, routers etc.) to carry voice(and fax) data also.

Businesses today are migrating to IP telephony because of the cost savings, increased productivity and performance advantages over traditional telephony systems.

Every enterprise has particular voice/data requirements. Finding the right solution for yours and leveraging the power of VoIP for you is what we do.

So if you are interested in finding out more about what VoIP can do for your company or organisation contact us today.

Business Systems
If you have traditional phone lines installed ezIT can integrate these with VoIP and let your business reap the many benefits (see opposite). Alternatively we can set you up with a dedicated VoIP provider and get you country specific area code numbers.

3CX IP PBX
3CX Phone System is an award winning software based IP PBX which runs on MS Windows. Based on the SIP open standard it is compatible with all SIP devices. As a registered 3CX partner ezIT provides you with expert implementation and support.

CRM Integration
Integrating your phone system with CRM software gives your organisation a cutting edge in dealing with customers and boosts productivity. 3CX integrates with MS Outlook as standard (any commercial licence). The 3CX CRM Integration Module supports MS Dynamics, Salesforce, SugarCRM and Sage ACT applications.

Smartphones
Running Android, iPhone or Windows 7 you can make and receive VoIP calls (as a 3CX extension) like you were at the office. Ideal for mobile or remote workers you'll never miss a call again. In 2011 the 3CX iPhone app was voted the best VoIP app available.

Skype
Many enterprises already use Skype to cut their communication costs. With an online SkypeIn number you are available from any phone-and it comes with voicemail and call forwarding. SkypeConnect allows you to use your 3CX IP PBX to make calls to anywhere at a fraction of the normal price.


VoIP Features and Benefits

  • Save Money
    Call costs are dramatically lower than the PSTN. Inter office calls and remote/mobile workers calls are free! Install, expansion and maintenance costs are a fraction of traditional systems.
  • Increase Productivity

    • CRM Integration
    • Voicemail To Email
    • Call Logging/Recording
    • Auto Attendant/Voice Menu Systems
    • Call Forwarding
    • Hot Desking
    • Remote Working
    • Single Number Reach - one number, multiple devices
    • Call Conferencing

  • Flexibility
    If you're not with a VoIP provider your company's existing telco provider can be integrated into the VoIP system through gateways. In addition existing traditional phones can be used.

    VoIP can be used on PCs through softphones, on SIP phones and on any smartphone as well as WiFi networks. These features coupled with its easy management interface locally or remotely make VoIP the the smart choice for your enterprise.